Pricing

$275 a month. Flat.

Our first center is already running on it. The founding rate is open to the next three centers: whole team, every feature, no per-booking fees. After that, the list price goes up.

First center In daily use
Seat 1 Open $275 a month
Seat 2 Open $275 a month
Seat 3 Open $275 a month

Try the demo

What's included

Every feature, for every member of staff. No per-user pricing.
Hosting, backups and updates.
Migration from your current system, done by us.
Run both systems for as long as you like before you pay anything.
Support built into the app: report a bug or request a feature from any screen, and a person reads it.
Online payments through your own Stripe account.

A group invoice listing room lines and included meals, a deposit collected, and the balance due

What's extra

Nothing from us. If you take online payments, Stripe charges its standard processing fee on each card payment; we add nothing to it, and you can leave online payments off entirely.

Before you pay

We load your bookings, you run Retreat Keeper alongside your current system for as long as you like, and your subscription starts on the day you switch over. How switching works.

Questions

Pricing questions

How are we billed?: Monthly, by invoice or card. The service continues until you tell us to stop.
Will the price go up?: Your founding rate is protected in your agreement: it can rise by no more than 5% in a year. Once these founding seats are taken, new centers pay a higher list price.
What does migration include?: We load your rooms, rates, meal types, templates, contacts and bookings from your current system: its exports, or PDFs if that is all there is. You review the result on a shared screen before anyone relies on it.
Can we get our data out?: Yes. Ask and we send a full export in whatever format you need. Your bookings, guests and invoices are yours.
Who do we talk to when something breaks?: Nobody has to find an email address. Staff report a bug or request a feature from the screen they are on, and it comes straight to the person who builds the software.
Do we need our own hardware?: No. It runs in the browser on the computers, tablets and phones you already have. Housekeeping and front-desk boards are built for a tablet.
Are online payments extra?: No. Guests pay through your own Stripe account at Stripe's standard rate; we add nothing. Online payments are optional and can be switched off.